Working with several brands and clients
If you run more than one brand — your own plus clients’, or one business in several markets — everything in PostPost.ai is scoped to a brand: its kit, channels, content, calendar, analytics, and inbox.
Several brands in one account#
- Your plan sets how many brands you can have: 1 on Business, 3 on Pro, 10 on Studio, unlimited on Agency.
- Each new brand starts the same way — a website URL — and gets its own Brand Kit and its own connected channels. See Create your brand from your website URL.
- Switch brands from the brand picker; every page then shows that brand only, so there’s no chance of scheduling a client’s post into your own feed.
- The same social account can be connected to more than one brand if you genuinely publish to it from both.
- AI credits are shared. One wallet belongs to the account owner and funds every brand and teammate — one number to watch instead of a per-client balance to juggle. See How AI credits work.
Who can reach which brand is a per-person setting: see Your team: invites and roles.
Sharing a post for review#
You don’t need to give a client an account to show them a post. Open the post, choose Share, and there are two ways in:
- Invite by email — only the people you list can open it. Each invite is per person, and removing it kills their link immediately.
- A public link — a toggle. On means anyone with the link can view it; off makes the link stop working. The link itself never changes, so turning it back on reuses the same URL.
The shared page is read-only: the post as it will publish, its channels, and its time. Clients can’t edit or approve there, so their feedback comes back to you the usual way — reply in email or chat, and you make the change in PostPost.ai.
Reporting to clients#
Analytics exports to CSV per period or for the last 12 months, and the higher tiers add unlimited analytics and white-label reports — which is what most agencies use for the monthly client report. See Analytics and reports.
Anything beyond that — custom limits, invoicing terms — is what the Agency tier’s Talk to sales conversation is for.