Contact us

Two ways to reach us: email, or the support chat. Both land with the same small team: no ticket queue and no phone line.

Email us

Best for billing, account and privacy questions, and for anything you want in writing.

A person reads every message. Expect a reply within one business day.

Opens right here on this page, no account needed. Our AI assistant answers first, and a human takes over whenever you ask for one.

No sign-in needed. Leave an email in the chat if you want a reply after you close the tab.

Connecting a channel, why a post failed, what a credit is spent on — the help center answers most of it without waiting for us.

We answer DMs and comments on our own channels too — same team, slower than email.

PostPost AI Ltd · Company No. 17298325, registered in England & Wales

Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

For legal notices only — support requests sent by post will be slower than support@postpost.ai by weeks.